It can be annoying when an error code appears on your Candy washing machine, especially if you don’t know what it means. The machine uses these codes to alert you when something isn’t operating as it should.
Every error code indicates a distinct issue, be it with the door lock, draining, or water flow. Knowing what these codes mean will help you to rapidly diagnose the problem and determine whether you can resolve it on your own or if you require expert assistance.
In order to help you decode the messages and return your machine to normal as soon as possible, this guide will walk you through the most common Candy washing machine error codes, such as e03, e16, e02, and others.
Knowing the error codes on your Candy washing machine, such as E03, E16, and E02, will help you save time and money by enabling you to rapidly diagnose and resolve common issues.
- How to identify an error in machines without a display
- Decoding codes for units with a display
- Video on the topic
- Candy washing machine error E03. The washing machine does not drain water
- Candy washing machine error E16. The washing machine does not heat water, reasons
- How to fix error E03 on a washing machine
- How to replace the heating element on a Candy washing machine ! Error E03 ! Error E16 !
- Error codes for Candy and Hoover washing machines
How to identify an error in machines without a display
Models in the Candy Aquamatic series lack the informative display that typically shows an error message. In this instance, the lower left indicator’s blinking indicates a malfunction. The user must count how many diode flashes there are in one series, with a 5-second interval between each flash.
The error code’s numerical value and the number of consecutive flashes match.
The indicators’ glow can be used to identify the type of breakdown in machines without a display.
A compilation of error causes is shown in the following table.
| Number of indicator flashes | Possible causes of malfunction |
| 0 (constantly on) | Control module malfunction, electronic module program failure |
| 1 | Violation of the connections of the UBL contacts, breakdown of the locking device |
| 2 | No water inlet. The inlet valve is closed, low pressure in the water supply system, the electromagnetic valve or pressure switch is out of order, the inlet hose is kinked or damaged |
| 3 | No water drain. Drain hose or filter is clogged, the drain pump is broken, there is no contact in the pump connections |
| 4 | Activation of leak protection (emergency level of the water level sensor). Failure of the inlet valve, pressure switch or its contacts |
| 5 | Failure of the temperature sensor (NTC), short circuit of the temperature sensor, malfunction of the program selector |
| 6 | Failure of the EEPROM memory, failure of the control module or its contacts |
| 7 | Based on the MDL control system – motor blocking. Based on the INVENSYS – jamming in the closed position of the hatch locking device |
| 8 | Short circuit or break in the tachometer |
| 9 | Failure of the drive electric motor triac |
| 12, 13 | Lack of contact between the control unit and the indicator module. Connection failure |
| 14 | Control module or its contacts failure (for MDL system) |
| 15 | Control board program failure, control unit malfunction |
| 16 | Insulation failure, heating element short circuit |
| 17 | Faulty tacho sensor signal |
| 18 | Incorrect power supply parameters, control module failure |
For computers without a display, the general code values listed above apply. It is best to check the decoding for a particular Candy model before making any fixes. Depending on the features of every modification made to the unit, the values could vary. Your washing machine’s official user manual contains trustworthy information about error codes.
Decoding codes for units with a display
Errors in machines with an informative display are much easier to debug. You can skip counting the blinks as a code made up of letters and numbers appears on the display. One example of a self-diagnostic system is found in the Activa Smart series of washing machines.
A malfunction in the hatch lock is indicated by error E01. In this instance, the button indicators do not illuminate and the door does not lock when it closes. It might be necessary to swap out the electronic controller or the door UBL.
The Candy washing machine’s error code E02 denotes issues with filling the water tank. The issue may show up in a number of ways:
- water does not enter the tank at all;
- for a certain period of time, the tank does not collect a sufficient level of liquid;
- the amount of water in the tank exceeds the permissible norm.
How should one proceed? You must first make sure the electronic controller and the inlet valve are in good working order. Next, check the inlet filter for obstructions and, if required, clean it of any dirt. Additionally, you can assess the pressure switch’s functionality and the condition of its pipes. Replacing faulty parts is necessary.
E02E04
If the Candy washing machine error E03 display indicates that either the system’s waiting period for the draining of the tank has elapsed (more than three minutes) or there is no water draining from the tank at all. The pump and its contacts must first be checked to ensure they are in good operating order. A malfunctioning water level sensor could exist. A clogged drain system (drain filter, pump impeller, or siphon) could be the root of the issue.
The error code E04 denotes an issue with the inlet valve. The pressure switch alerts us to an overflow when the water level in the tank is higher than usual, and the display displays the relevant symbols after 210 seconds. The most likely causes are either an open inlet valve jam or a control triac malfunction in the control module.
Error E05 reports that the water is not heated. There could be multiple reasons for the issue as well as approaches to fixing it:
- failure of the temperature sensor. Measure its resistance, normally it should be approximately 20 kOhm at a temperature of +25 ℃ and 2.14 kOhm at +85 ℃;
- heating element malfunction. A burnt-out heating element must be replaced;
- breakdown of the program selector motor or damage to the integrity of the contacts between the indicator unit and the control module. Measure the motor voltage (in working condition it should be 220 V) and the resistance of the winding (15 kOhm is considered normal);
- failure in the electronic controller.
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Using a multimeter to test the heating element’s functionality
The code E07 shows up on the display when the drum rotates more quickly. Another possible cause of the issue is a malfunctioning tachogenerator. Verifying the tacho sensor winding’s resistance is essential. For CEZET series motors, normal values are 42 ohms, and for HOOVER type motors, they are 156 ohms. Typically, malfunctions are linked to the tacho sensor core being destroyed.
The tachogenerator, which is situated on the motor shaft, is the source of code E07.
The machine screen shows error E09 if the engine malfunctions (the drive motor shaft does not rotate). Most frequently, a malfunction in the control module or triac causes the issue.
Error E14 in Candy washing machines is not common. This code is present in a top-loading model (CTD8766, for instance) that has a display. In a Candy washing machine, the codes E14 and E16 both denote issues with the heating element. It is possible that the machine’s heating element has burned out or developed oxidized contacts. Short-term failures in the electronic board or the control module triac that powers the heating element are not ruled out.
Codes like E08, E12, or E20 typically don’t show up in washing machines with displays.
| Error Code | Description |
| E03 | Problem with draining water, check the filter and drain hose. |
| E16 | Issue with the water heater, possibly faulty or disconnected. |
| E02 | Water not filling properly, check the water supply and inlet valve. |
| E05 | Problem with the water temperature sensor. |
| E01 | Door lock malfunction, ensure the door is closed properly. |
You can avoid wasting time and aggravation by being aware of the error codes on your Candy washing machine. The machine uses these codes to tell you what’s wrong, and once you understand what they mean, you can take the appropriate action to resolve the issue.
Decoding these codes enables you to promptly restore your washing machine’s functionality, regardless of the nature of the problem—whether it’s a simple blockage in the filter or something more complicated. Troubleshooting can become simpler in the future if you take the time to become acquainted with the common error codes.
So that you’re ready the next time your washing machine displays an error, keep this guide close at hand. When it comes to maintaining your appliance and preventing expensive repairs, a little knowledge goes a long way.
